Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Job Description: The Lead Residential Caseworker's responsibility is to help each consumer reach a maximum level of selfsufficiency through individualized interventions as well as the support of an overall therapeutic milieu. Interventions are based on service plans developed collaboratively with individual consumers. Recovery Specialists in residential programs are based at program sites, where they interact with consumers on a one-toone and group basis. In supported-living, services are provided through face-to-face contacts in the home or identified community settings or by telephone.Schedule: Full-TimeLocation: Drexel Hill, PAProgram: Burmont House - Residential Recovery ProgramShifts: Monday through Friday, 11:00 am - 7:00 pmPay Rate: $20/hour Job Duties:
Maintain accurate records of billable services provided and submit records in a timely manner as dictated by the program
Report to direct supervisor, and other administrative staff as required, in a timely and comprehensive manner
Supervise direct-care staff as assigned by supervisor
Complete all personally required trainings as per Professional Development Plan
Possess and apply knowledge of all laws, regulations, contractual requirements and agency policies and procedures governing the services performed
Provide services as defined by the program description, best practice standards and in full compliance with licensure standards
Assist supervisor, as needed, with collection of outcome data
Monitor effectiveness of own service delivery based on outcome measures including Quality of Life Inventory, consumer satisfaction surveys, and treatment/service reviews
As needed, make changes to own service delivery to improve outcomes
Write internal Incident Reports and submit to supervisor within 24 hours
Notify Incident Point Person immediately if incident is reportable in HCSIS
Notify supervisor or on-call designee of all incidents in prescribed timeframe
Maintain professional relationships with consumers, their families, payers, community support service representatives, co-workers and other agencies
Participate in interagency meetings and represent the agency in an effective and professional manner
Identify and report ways to improve facilities, including maintenance, safety, and supplies issues
Identify and report opportunities for recreational activities for consumers
Identify and report additional resources
Possess and apply knowledge of fiscal policies and procedures
Complete required forms in an accurate and timely manner
Submit accurate and timely timecards and expense reports
Maintain accurate records of billable services provided and submit records in a timely manner as dictated by the program
Possess and apply knowledge of Recovery Model principles
Provide services based on Recovery Model principles
Provide a wide-range of recovery-oriented services to consumers
Provide services as dictated by client and program needs
Develop and implement service plans as per program description
Develop and maintain linkages with adjunct providers to coordinate consumer services
Identify resources which are accessible and beneficial to clients and encourage their utilization
Intervene appropriately in crisis situations
Provide instruction and hands-on support to promote development of skills identified in service plans
Support consumers in maintaining healthy relationships and resolving conflicts
Function as part of a team
Participate in individual and/or peer supervision, as well as all program staff meetings
Provide backup for other workers in the program
Provide 24-hour on-call coverage in rotation with other staff
Support the program supervisor in overseeing day-to-day activities, including monitoring of staffing
Assist in the orientation of new staff members
Minimum Requirements:Education/Experience: Associate's degree in a behavioral health field and five year of experience in human services related field or equivalent in training and experienceClearances: Pennsylvania Child Abuse Clearance (if working in an adolescent residential program); Criminal clearance, and Fingerprint based federal criminal history; Valid Driver's license and verification that employee is not on any Medicaid/Medicare Exclusion listNote: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified under Education and Experience.What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):
Competitive Pay
Medical, Dental, and Vision Insurance
Tuition Reimbursement options
Flexible Spending Accounts (Health, Dependent, and Transportation)
Life Insurance
Disability Insurance
Paid Time Off
403(b) with Employer Match
Employee Recognition Programs
Employee Referral Bonus opportunities
Discounts through "Tickets at Work"
And More!
Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: http://chimes.org/Careers .