Wells Fargo is seeking a Lead Business Execution Consultant in Consumer Lending Shared Services (CLSS). The CLSS team is responsible for delivering common services across the Consumer Lending organization. CLSS does that by leading cross-business initiatives that enhance customer experiences, strengthen risk management, and increase our overall efficiency across the Consumer Lending group. Learn more about the career areas and lines of business at wellsfargojobs.com .
This individual contributor will be responsible for supporting the Consumer Lending Business Continuity & Resiliency Planning program that is forward looking, consistent, customer focused while at the same time required to meet corporate program and regulatory requirements. The candidate will own, manage, and execute front line Business Continuity & Resiliency Planning Risk Program activities, engaging, supporting, collaborating and/or coordinating with partners across the enterprise to ensure Business Continuity Planning requirements are understood and appropriately implemented within Consumer Lending, mitigating related risks. The candidate will collaborate with key Enterprise partners across Wells Fargo and will have exposure to senior risk and business leadership.
In this role, you will:
Execute Incident Management by timely monitoring and distribution of notifications, logical determination of incident applicability, raising internal notifications for enterprise awareness, active participation in enterprise incident activities, and support with business incident responses
Information reporting to Leadership as applicable based on incident impacts to plans/functions including technology, location, employee impacts
Provide Incident Management expertise, lead through influence, and drive execution across Consumer Lending lines of business
Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
Assist the Technology Lead by providing significant contributions to the preparation and execution of enterprise resiliency exercises and initiatives
Communicate with Business Continuity & Resiliency community to keep partners aware of Incident Management and enterprise exercise protocols
Maintain CL-specific resiliency playbooks, control procedures, and internal job aids
Maintain emergency notification plans and distribution lists
Participate in Safety & Physical Security efforts
Assist with Audit requests when applicable including input towards and coordination of Audit responses
Ensure CL line of business consistently interprets and executes all Business Continuity & Disaster Recovery Planning Policies, Standards and Procedures, provide expert risk guidance to CL lines of business, and provide insightful feedback to the Enterprise Business Continuity & Resiliency Program regarding potential changes or enhancements to the Enterprise program
Perform risk Identification and analysis. Work with key partners and tools to identify trends, provide risk-based recommendations and associated action plans to effectively mitigate the root causes of Business Continuity Planning issues. Leverage organizational knowledge, WF risk culture, systems, processes and applicable policies to identify potential problems and opportunities and implement effective, consistent and sustainable solutions
Facilitate sharing of best practices and communication. Lead meetings with CL Business and Independent Risk Management Leaders to discuss program strategies, issues, mitigating controls, and cost-effective solutions using a risk-based approach
Develop relationships and collaborate across multiple organizations, identify and share best practices with business partners across the Wells Fargo Enterprise and CL business units
Perform monitoring and reporting (including Key Risk Indicators and issues), timely escalations and notifications
Be a SME associated with Enterprise BCP policies, guidebooks, BCP methodology etc. and assist with the creation and review of training and/or job aid materials for the BCP Community.
Assist with training opportunities to support the HR BCP Community, as appropriate.
Assist with other BCP-related special projects as required
Required Qualifications, US:
5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Business Continuity, Disaster Recovery, Operational Risk and/or related risk experience; subject matter expert in Business Continuity Planning
Experience managing processes and implementation strategies to support business continuity and contingency plans
Knowledge and functionality of Operation Resiliency System (ORS)
Successful track record providing advice and counsel to management on significant initiatives to improve risk management and internal controls
Demonstrated ability to influence without direct authority, create and manage (while achieving results) large-scale change and influence people at all levels of the organization
Experience translating and presenting complex data in a manner that educates, enhances understanding, and influence decisions
Experience developing partnerships and collaborating with other business and functional areas, ability to interact with all levels of an organization
Strong organizational and multi-tasking skills, ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Experience taking initiative and working independently with minimal supervision in a structured and change driven environment
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Experience working effectively in a team environment and across all organizational levels, where flexibility and adaptability are important
Advanced Microsoft Office skills
Job Expectations:
Flexibility to be on call in a 24/7 environment, including weekends and holiday
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $96,600.00 - $206,100.00 Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date: 15 May 2025 * Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.